- Scope and updates of this User Privacy Notice
This User Privacy Notice applies to your use of this website and all Forever Superabrasives Commerce Store applications, services (including payment services), products and tools (collectively the "Services") provided byForever Superabrasives Commerce Store or its affiliates (Forever Superabrasives Commerce Store. and the companies it directly or indirectly controls are referred to as "Forever Superabrasives"). This User Privacy Notice applies regardless of how you access or use these Services, including access via mobile devices and apps.
- Controller
Forever Superabrasives is responsible for the collection and processing of your personal data.
- Data protection and contact
If you have any questions or complaints regarding this User Privacy Notice,or our handling of personal data, you can contact the Forever Superabrasives Privacy Team who is responsible for the processing of your personal data at any time.You can find all necessary information and contact details in our Forever Superabrasives Privacy Centre.
- What personal data we collect and process
We collect your personal data when you use our Services, create a new buyer account, provide us with information via a web form, add or update information in your account, participate in online community discussions or otherwise interact with us. We also collect personal data from other sources (such as credit agencies or bureaus, and data providers).
5.Purposes and legal basis for data processing and categories of recipients
We process your personal data for various purposes and based on several different legal bases that allow this processing. For example, we process your personal data to provide and improve our Services, to provide you with a personalised user experience on this website, to contact you about your buyer account and our Services, to provide customer service, to provide you with personalised advertising and marketing communications, and to detect, prevent, mitigate and investigate fraudulent or illegal activity. We also share your information with third parties, including service providers acting on our behalf, for these purposes. In addition, we may share your personal data among Forever Superabrasives Affiliates in order to fulfil our contract with you under the User Agreement and, if applicable, the Payments Terms of Use.
- Cross-border data transfers
Some recipients of your personal data are located outside your jurisdiction or have offices in jurisdictions where data protection laws may provide a different level of protection than the laws in your jurisdiction. When transferring personal data to such recipients, we provide appropriate safeguards.
- Storage duration and erasure
Your personal data will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this User Privacy Notice (see section 5. Purposes and legal basis for data processing and categories of recipients for more information on the processing purposes). Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged or permitted to keep your personal data longer (e.g. for legal compliance, tax, accounting or auditing purposes, or to detect and prevent fraudulent or illegal activity on Forever Superabrasives ). In Europe, the retention periods are generally between 6 and 10 years (e.g. for contracts, notifications and business letters). As far as legally permissible or required, we restrict the processing of your data instead of deleting it (e.g. by restricting access to it). This applies in particular to cases where we may still need the data for the execution of the contract or for the assertion of or defence against legal claims, or where such retention is otherwise required or permitted by law. In these cases, the duration of the restriction of processing depends on the respective statutory limitation or retention periods. The data will be deleted after the relevant limitation or retention periods have expired.
- Rights as a data subject
Subject to possible restrictions under national law, as a data subject, you have the right to access, rectification, erasure, restriction of processing and data portability with regard to your personal data. In addition, you can withdraw your consent and object to our processing of your personal data on the basis of our legitimate interests. You can also lodge a complaint with a supervisory authority.
- Cookies & similar technologies
When you use our Services, we and authorised third parties make use of cookies and similar technologies (which we will refer to collectively as "cookies") to provide you with a better, faster and safer user experience or to show you personalised advertising. You can find detailed information about the use of cookies and similar technologies and your choices in our User Cookie Notice.
- Data security
We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. To this end we use network security services and data encryption, for example, as well as physical access restrictions for our data centres and logical access controls for data and systems access.
- Other important information regarding data protection
This section contains important additional information about the protection of personal data in connection with the use of our Services, including whether you are required to provide personal data.
What happens when you share your personal data on our sites or applications?
Other users have access to the information you share on Forever Store or disclose to other users. For example, other users can see your bids, purchases, saved interests, searches, Feedback, ratings, product reviews and associated comments. Other users can also see any information you choose to share in your profile.
When you use our Services, your public username may be displayed and available to the public and associated with all of your public activity on our platform. if you use a username that allows others to identify you, these others may be able to identify your activities.
To help protect your personal data, we allow only limited access to other users' contact, delivery and financial information as necessary to facilitate your transactions and collect payments.You may only use the personal data that you have access to for transaction-related purposes in our platform or store, or for other Services offered through forever (such as delivery, fraud complaints, and member-to-member communications), and for purposes expressly consented by the user to whom the data relates. Using personal data of other users that you have access to for any other purpose, such as adding them to a contact list without their express consent, constitutes a violation of our User Agreement.
Personal data relating to third parties
If you provide us with personal data relating to another person, you must obtain the consent of this person or the disclosure of the data to us must be otherwise legally permissible. You must inform the other person of how we process personal data in accordance with our User Privacy Notice.
Use of artificial intelligence or AI-powered tools
We may use artificial intelligence or AI-powered tools and products to improve our Services, to offer you new or enhanced features, a customised and personalised experience, to provide you with enhanced customer service and to support fraud detection.
Are you obliged to provide your personal data to us?
Some of the personal data that you provide to us (e.g. data by which we can identify you) are required to enter into the User Agreement and the Payments Terms of Use and/or to comply with legal obligations. For example, under the Payments Terms of Use you must provide us with certain identification information including legal name, date of birth, and tax identification number or social security number so that we may fulfil our legal "Know Your Customer" (KYC) obligations. As described in our User Privacy Notice and in the Payments Terms of Use, we may share this data with other Forever Superabrasives Affiliates in order to facilitate transactions and with service providers, including payment processors, credit agencies and bureaus. Although the provision of any other personal data (e.g. address and delivery data) is voluntary, it may be necessary for the use of our Services, such as bidding, purchase and sales data to complete a transaction.
Children's Privacy
Our services are not intended for the use by children. We do not knowingly collect personal data from users who are considered children under applicable national laws. Under our User Agreement, children are not permitted to use our Services.
Staying Signed in
When you sign into your account on our Services, we give you the option to stay signed into your account for a certain amount of time. If you are using a public or shared computer, we encourage you to decline. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorisation. The specific actions and account activities that you or any other user of this computer/browser may take include:
buy an item
Check out or add items to your cart
Purchase an item with PayPal using Faster Checkout (if enabled in your account)
View the activity header
View the My own page on Forever Commerce Store
View or edit the Watch list or order details
View the profile page
Conduct after-sale activities, like leaving Feedback, cancelling orders, requesting returns or submitting claims
You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer, you should sign out and/or clear your cookies when you are done using our Services to protect your account and your personal data.
- Regional and State Privacy Disclosures
For other terms not specified, please contact Forever Privacy Centre at admin@forever-superabrasives.com